The Unaric Voice Add-In for Microsoft Teams now connects Microsoft Teams with Salesforce so you can log calls even when not logged in to Salesforce.
This makes it easy to use the Unaric Voice in combination with Salesforce while working on the go.
Each call is automatically logged as a Task with call details on the related Salesforce contact.
The Unaric Voice Add-In for Microsoft Teams is available for:
•Microsoft Teams desktop app
•Microsoft Teams in the browser
•Microsoft Teams mobile app (Android and iOS)
•Outbound Calls Unaric Voice Add-In
•Inbound Calls Unaric Voice Add-In
•Restore Connection and Sign out
•Unaric Voice Add-In Configuration
•Add Unaric Voice Add-In to Microsoft Teams
Unaric Meetings automatically logs your MS Teams meetings in Salesforce as events, complete with access to meeting info.
New this release:
Team leads who didn’t attend the meeting can now access the recording, transcription, and recap directly from the event page in Salesforce.
This is a major upgrade over standard Teams functionality. No more “Can someone send me the notes?” emails.
See: User permissions for recordings
Added support for running the MS-Teams integration in Salesforce Sandbox environments with dedicated setup and validation checks. See Sandbox scheduler.