The Unaric Voice Add-In connects Microsoft Teams with Salesforce so you can log calls even when not logged in to Salesforce.
This makes it easy to use the MS-Teams app in combination with Salesforce while working on the go.
Each call is automatically logged as a Task with call details on the related Salesforce contact.
The Unaric Voice Add-In is available for:
•Microsoft Teams desktop app
•Microsoft Teams in the browser
•Microsoft Teams mobile app (Android and iOS)
•Dark mode in Microsoft Teams is currently not supported by the Unaric Voice Add-In.
We recommend using light mode for the best experience.
•For MS Teams Voice Calls on mobile, recording and transcription cannot be started.
For MS Teams Meetings, recording and transcription can be started from mobile devices.
Desktop:
Mobile:
•Outbound Calls Unaric Voice Add-In
•Inbound Calls Unaric Voice Add-In
•Restore Connection and Sign out