Unaric Voice 

Select phone line for outgoing calls

Call history list- a new Save option indicates that a call was not saved yet. Additionally a message is displayed to remind you to save the call

Button for call transfer

If multiple users sign into Salesforce with the same name (e.g. support@mycompany.com) you can use an own Login ID

Define individual call Wrap-Up code for Missed Call and No Answer

If a lead is converted to a contact during a phone call, the phone call is removed from the lead and you get a message, to reassign it to the contact

New configuration options: Poll events from Open CTI WebService and Poll events from TAPI Link Connector *

New Data Centers in the US and Germany. You can select your data center.

German language for the CTI Data Connector SoftPhone is available for Internet Explorer (Chrome and Firefox already had German language in version 5.0)

Display CTI Data Connector - TAPI Link version number in the CTI Data Connector SoftPhone

Works on Windows 10 (with IE, Firefox and Chrome)

Picklist values in the SoftPhone Layout are now supported

Service Cloud Console documentation and changes in the SoftPHone - new setup required

While a call is on hold the time for on hold is displayed

Internet Explorer - multiple TABs supported - see Browser overview

Connection issues CTI Data Connector SoftPhone

Wrong sort order of the calls in the call history list

Save internal call with call type internal and use settings for internal calls *

If a user switched between different TABS while a call was active and a TAB did not include the CTI Data Connector SoftPhone (e.g. chatter), the call duration was wrongly displayed in the CTI Data Connector SoftPhone

If a new contact was assigned during a phone call and the user changed into a different TAB, the new contact was not displayed in the CTI Data Connector SoftPhone

Click-to-dial now works without any delay