Unaric Voice 

To configure the MS-Teams Meeting protocolling, follow the configuration steps below.

 

Configuration Steps

 

1. Enable Media File option from the initial configuration page.

 

 

2. Create the two necessary fields from the initial configuration page.

 

 

 

3. Navigate to your Call Center Setup and configure the Call - Center MS-Teams Meeting record as highlighted below, or create a new one and add it to your Call Center Setup.

 

See also: Call Center - MS-Teams Meeting

 

 

 

4. Configure the Call Center - Media files record as highlighted below, or create a new one and add it to your Call Center Setup.

 

See also: Call Center - Media Files

 

 

5. Configure in Mirage Call Center - Users which recordings users can access.

See also: User permissions for recordings

 

 

6. Add the mirageMsTeamsConnectorMediaFile component to the Record Page as shown below.