Unaric Voice 

 

Configuration for recordings and transcriptions in MS-Teams Meeting and MS-Teams - Voice Call.

 

 

Information

Name

Internal name of the configuration. Typically used for identifying different MS Teams connector setups (e.g. "Mirage MS-Teams Connector Premium").

 

Active

Enables or disables this configuration. Must be checked for the settings to be applied.

 

 

MS-Teams Meeting

Microsoft Stream (Recording, Transcription and more...)

Show Open In Stream Button

Shows a button on the event page that links directly to the MS Stream recording of the meeting.

 

Open in Stream Button Only Visible to Event Owner

If enabled, only the user who created the event can see the "Open in Stream" button.

 

Account/Contact Owner Can Access Recording

If enabled, the account or contact owner is allowed to access the meeting recording.

 

 

Transcription Permission Options

Show Transcription Information

Displays transcript-related info (e.g. summary or transcript file link) on the event page.

 

Allow Downloading Transcription

Enables users to download the transcript file from Salesforce.

 

Transcription Buttons Only Visible to Event Owner

If checked, transcription-related buttons are only visible to the owner of the Salesforce event.

 

Allow Viewing Transcription

Users are allowed to view the meeting transcription in Salesforce.

 

Transcription Buttons Only Visible to Event Owner

If checked, transcription-related buttons will only be shown to the owner of the Salesforce event.

 

Account/Contact Owner Can Access Transcription

If enabled, the account or contact owner is allowed to access the meeting transcritpion.

 

 

MS-Teams – Voice Call (Azure)

Call Recording

Use Call Transcritpion

Enables or disables transcription for MS Teams voice calls and shows the following settings.

 
Select Transcription Type

Defines the transcription mode to be used:

•Live Call Transcription

•Post Call Transcription

 
Transcription Service Url

The URL of the Azure-based transcription service.

 

 

 

ACS Speech to Text Details

AI Foundry Speech Services Region

Specifies the Azure region in which the speech service operates (e.g., “Germany West Central”).

 

AI Foundry Speech Services Key

API key used to authenticate with the Azure Speech Service.

 

Default Transcription Language

Sets the default transcription language (e.g., “German”, “English”).
 

 

Save Call Transcription

Save Call Transcription in Salesforce

Enables saving the completed call transcription in a Salesforce Task record after the call ends.
 

Configuration for Saving Call Transcription

Select the Recording/Transcription configuration that defines how call transcriptions should be stored in Salesforce (for example “MS-Teams – Voice Call Save Recording/Transcription”).

 

Call Transcription Permission Options

Limit to Task Owner

If enabled, only the owner of the Salesforce Task may access the transcription.

 

Account/Contact Owner Can Access Transcription

Allows account or contact owners to view the transcription.

 

Allow Viewing Transcription

Grants permission to view the transcription.

 

 

System Detail

Record Type ID

Indicates the record type for this configuration.

Clicking on the linked text (e.g. Mirage MS-Teams Connector) leads to the corresponding record type definition.