Perform the following steps for network installation.

 

 

•Install call center adapter

•Copy all files to the server

•Workstation Setup

•Browser Support

•Distribute Client Setup to all PCs

•Activate Product

 

The network installation can be started from any workstation.

 

Only one Serial Number is needed. The Serial Number includes the number of PCs which can be installed.

 

 

 

 

By default, the icon is not visible on Vista and Windows 7 in the notification area. To show the icon for ESI CTI Connector for Salesforce in the system tray, click on the up arrow. Click on Customize.

 

 

This will open the Notification Area Icons control panel item. Select the icon for  ESI CTI Connector for Salesforce and in the pick list select: Show icon and notification.

 

 

 

Additionally add the red salesforce icon