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Browser Support |
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Browser Support |
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Browser Support |
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The call center adapter works with:
•Internet Explorer 7 or 8. Internet Explorer 9 works but with limitations
•Firefox 3.5 and 3.6 - Version 4 and 5 is not supported
The support for Internet Explorer is installed automatically. For Firefox, you have to install a plug-in.
The limitations are due to the salesforce Softphone. Check with the next salesforce release if new Browser versions are supported.
•Close Firefox
•Download the firefox plug-in installer - Click here (right mouse click, save target as)
•Save it into the installation folder of ESI CTI Connector for Salesforce (e.g. ..program files\ESI CTI Connector for Salesforce\3.0)
•Double-Click on sf-firefox-plugin.exe
•Firefox will open and a warning message appears. Click on the button: Install now
