Text to Speech (e.g., greeting message) is not supported. The greeting message must be

 

•converted to an audio file

•audio file is then uploaded to Azure

 

 

Step 1 - Convert Text to Audio file

 

The first step is to convert text to an audio file

 

•Speech Studio - Microsoft Azure

•Sign in using Azure Credentials

•Copy the Greeting text into text area. Then click on export and select 16kHz and WAV format for the download file

 

 

 

 

 

Step 2 - Replace greeting message

In the queue settings, you need to replace the greeting message with the newly generated audio file.

 

 

 

 

Step 3 - Audio file

Proceed with the steps for audio files.