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MS-Teams Voice Setup

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Unaric Voice for Microsoft Teams allows you to seamlessly integrate MS Teams calls with Salesforce, enhancing your communication and collaboration experience. To enable this integration, you need to set up an Azure Bot, which acts as the bridge between MS Teams and Salesforce. Follow the steps below to create and configure your Azure Bot for the Mirage MS Teams Connector.

 

Follow the configuration steps below:

 

Setup - Things to know

Setup - Azure Portal

Setup - MS Teams Admin Center

Salesforce Setup for MS Teams