Step 1

 

Before you can start with the Terminal Server Add-On installation, install the basic ESI CTI Connector for Salesforce on the Terminal Server - Details see Network Installation.

 

During the Workstation Setup select the TAPI driver <Terminal Server Installation >.

 

 

The next step is to install the necessary files on the Terminal Server.

 

•Apply the Activation Key you got when buying the Terminal Server Add-On

•Copy the file ts-serverinstall.exe to the installation directory of ESI CTI Connector for Salesforce on the Terminal Server

•Start the file ts-serverinstall.exe. It just copies some files on the server

 

 

Now continue with Step 2 - Install files on the local PC