Menu item: AC Instance Management
Administrator needs to add the Amazon Connect instances name on the AC Instance Management screen to allow users to log in to the Amazon Connect SoftPhone by Mirage. User will not be able to use the Amazon Connect SoftPhone by Mirage if instance name is not registered on this screen.
Amazon Connect Instance Name
Name of the Amazon Connect instance which are allowed to use in the Amazon Connect SoftPhone by Mirage
If Amazon Connect instance name is not registered here, the license check will fail while using the Amazon Connect SoftPhone by Mirage client.
Created
Date time information when Amazon Connect Instance name is registered in the Amazon Connect SoftPhone by Mirage portal.
Modified
Date time information when Amazon Connect Instance name is modified in the Amazon Connect SoftPhone by Mirage portal.
New AC Instance
Click on the New AC Instance button to enter new Amazon Connect Instance in the portal. The instance name must be unique and not registered already.
Edit
Click on the Edit button to modify Amazon Connect Instance in the portal. The instance name must be unique and not registered already.
Delete
Click on the Delete button to delete Amazon Connect Instance in the portal. All the registered users for the Amazon Connect instance will also get deleted.