The Home screen is the place to start.
The search is a full text search - you can search for keys, company name, customer first or last name, reseller name or e-mail address. The search is even extended to the computer names (host name) within a transaction.
How you search and what you search has a major impact on the performance.
The search term must be in the format xxxxx-xxxxxx-xxxxx-xxxxx-xxxxx-xxxxx. The search term is analyzed and if it has the Serial Number format a Serial Number search only is done. This is the fastest search available in terms of response time.
Typically the most used search terms are: Keys/Ids, company name, customer first or last name as well as for an e-mail address
If you search for one of these values no additional search option is needed. The search is automatically restricted to these fields.
Additional search options
You can narrow down or expand the search with search options.
Extended Search
Use this option if you want to make a full text search for anything in the database. You should limit the search by product and category to avoid long search times.
Contains
•If this option is unchecked, the field to search must begin with the search term. Example search term: - Tom - would find a first name Tom, an e-mail address which begins with tom or a computer name like tomspcs.
•If the option is checked, the field to search can contain the search term. Example search term: - Peter - would find a first name Peter, but also St. Petersburg or an e-mail address Charles.Peters@hotmail.com
Limit search by product or by category
You can limit the search by either selecting a category like customers or keys or limit the search by product. Especially with a large amount of data limiting the search result speeds up the search and makes it easier to pick the correct result.
If no search option is specified, you get as a search result a list with customers, resellers, keys, transactions and license files.
You can even search for a computer name like johnspc to locate a specific key.
The quick links buttons provide a quick access for often used tasks
The wealth of information Activation Server 5 at your fingertips - ranging from real-time snapshots of your transactions to yearly summaries.
By always knowing where you stand, you can spot trends early, localize problems e.g. with abuse key usage and make the best decisions for your business.