Generating an Unlock Key is only necessary if the customer registers via e-mail, fax or phone. The 8 digit installation code (hardware ID) is transferred and you have to send back the Unlock Key (copy protection key). It unlocks the version by activating the copy protection. To get a better idea of the workflow see Basics about Workflow.

 

The Unlock Key is either generated

 

•Using the License Generator
 
or if the Activation Server is used
 

•Using the Web Administration Interface

 

If copy protection is not necessary select Unlocking without Copy Protection instead.

 

You either get an e-mail, fax or the customer calls to activate by phone.

 

Requesting Unlock Key by e-mail, Fax or Phone

 

The customer fills out the screen for e-mail activation or Fax Activation and sends you an e-mail or Fax with the activation request or calls to activate by phone. You use the installation codes provided to generate an Unlock Key.

 

           

     

 

 

For details see workflow - Activation by e-mail, Phone, Fax

 

If a hardware ID can not be retrieved (e.g. there is no network adapter) then the code is empty.

 

Create Unlock Key using a Web Page

If the user has no Internet connection on his PC, he could use another PC to create an Unlock Key.

 

Details

 

 

 

•An Unlock Key can only be used once. There is no online validation but it is stored in the license file. If the user reinstalls the application and the license file is replaced with the reinstallation, the Unlock Key can be used again.

•An Unlock Key only unlocks one module. If multiple Serial Numbers in combination with activation by e-mail, fax or phone have been used, for each single Serial Number an Unlock Key is needed