Navigation: Part II - Enhanced Features > How TOs and FAQ > Troubleshooting - Outgoing calls > Outgoing Call - never possible |
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If you are not able to make an outgoing call, perform the following checks:
• | Start the Configuration Wizard |
• | Browse to the page where you can select the TAPI driver and select the correct TAPI driver. See also Where do I find the TAPI driver? |
• | Press button Finish |
• | Select Quick dialing |
• | Type in a phone number an select Dial |
If the number is dialed but with a wrong prefix (a wrong number is placed in front or numbers are missing), check solution Outgoing Call - wrong Prefix.
If dialing works with Quick dialing but you can not dial with a Hotkey, change the Hotkey within the Configuration Wizard.
If dialing still does not work, send us a log file.