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Blue Icon - Right Mouse Click

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Single right mouse click on the icon

Here you can choose from different options. Depending on the configuration it is possible that not all options will be available:

 

Open CTI Data Connector salesforce.com Edition - Starts the control centre

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Redialing - redials the phone number used last
Dial from Clipboard - searches in the clipboard (CTRL+C) for a phone number and dials
Quick Dialing - opens the dialog for quick dialing
Call History (incoming calls) - opens the dialog for missed calls
Search address and dial - goes straight ahead to the phone book for searching an address

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Format phone numbers - starts the service program for formatting the phone numbers
Configuration Wizard - starts the Configuration Wizard
Error protocol - displays the error log
Show License Information - displays the license information
Help - opens this tutorial - the type of the help system (Online / Offline) can be set in the configuration wizard

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Quit - Terminates CTI Data Connector salesforce.com Edition

 


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