This step has to be done on the server

 

A Server Setup is necessary to format the phone numbers of enterprise databases. When using Microsoft Outlook™ the formatting is done on the local PC.

 

The ESI CTI Connector for Salesforce component has to be installed on the server with the program SetupServer.exe. Start the program setupserver.exe on the server (never on the workstation). This installs all necessary components and creates a program group ESI CTI Connector for Salesforce with the entry ESI CTI Connector for Salesforce Format Phone Numbers. Start this program to format the phone numbers manually in order to check if it is working.

 

You can start a cyclical formatting of phone numbers on the server. We recommend doing this during the night. Ideally you use the Task manager of the server operating system (Control Panel, Scheduled Tasks). To start the task use the following command:

 

cdcesisfeSTARTER.EXE -R

 

Alternatively you can use the timer function of ESI CTI Connector for Salesforce. The applications will reside in the memory of the server, while the memory is freed, if the windows task manager is used.

Possible Parameters

 

-R: The program starts, formats the phone numbers and terminates

-Thh:mm: Starts as a "Server". The phone numbers are formatted at the specified time (e.g.: -T08:00 = 8 o'clock)

-Mn: Starts as a "Server". The phone numbers are formatted after the specified time interval (e.g.: M180 = 180 minutes)

 

 

See also
 
Network Installation - general information
Formatting of Phone Numbers