Navigation: Make Phone Calls
Tips & Tricks
Placetel CTI für Salesforce® offers a wide range of configuration options. Find below a few tips & tricks.
•Create follow-up task
•Call duration in minutes
•Call duration (total)
•Call Ring Time
•Log Caller ID and Called ID
•Validation Rules / Workflows
•Custom phone numbers and custom objects
•Visualforce Page for outbound calls