Placetel CTI für Salesforce
The standard Salesforce field Call Duration is the time in seconds, how long the call was active (after answering the call).
The Call Ring Time is the length of time the phone rings until the call is answered.
The standard Salesforce field Call Duration is the time in seconds, how long the call was active (after answering the call).
The Call Ring Time is the length of time the phone rings until the call is answered.