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Placetel CTI für Salesforce

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Terminal Server / Citrix

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First check, if your TAPI server is approved for Terminal Server usage.

Installation with TAPI driver installed on Terminal Server

 

If the TAPI server is Terminal server approved the installation is done as follows

 

Start the installer package through the control panel

 

Every user can select a TAPI driver when he runs Placetel CTI für Salesforce®. There should be a list with multiple extensions listed in the TAPI driver selection.