Placetel CTI für Salesforce
The configuration and call center setup for Placetel CTI für Salesforce® is accessible via the App-Launcher (alternatively goto Setup, Installed Packages and search for Placetel CTI für Salesforce® . Then click on Configure )
After the first installation, the App Launcher will be only available once the Call Center Configuration was started.
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To continue with the setup, select first
•Mirage Call Center - Configuration and then proceed with the
