Select Administration / Setup, Manual Product Activation.
This page allows you to type in the Serial Number and Installation Code to create an Unlock Key in case you got a manual product activation request (E-Mail, Fax, Phone). This process also prevents, that the Activation Key or ID can be used multiple times.
Product Name
Picklist to select the product.
Serial Number / ID
Enter the Serial Number transmitted by E-Mail / Fax / Phone
Customer Name
Name of the customer for documentation purpose.
Installation Code
Select the type of copy protection you want to use. The first value is the configured default value. Use other values only if the default value is not transmitted. Values with grey background color are used for a reactivation.
If you select the installation code 0, then an Unlock Key without copy protection is created.
If the product definition allows a reactivation / reinstallation, then the necessary installation codes for the reactivation are requested.
E-Mail address transmitted by E-Mail / Fax / Phone
Click on the Link Create Key to create the Activation Key.
The Unlock Key is displayed. You can directly send the key via E-Mail by clicking on the link: Send E-Mail to customer.
Click on the Link Cancel to leave this screen without saving any data
You can automate the E-mail activation process using the E-mail Activator Service