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Troubleshooting with EXE files

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Troubleshooting with EXE files

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Troubleshooting with EXE files

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In case the EXE file does not start or you get unclear error messages, check:

 

 

If the protected EXE file does not start, check the option: Compatibility Mode

If you get a message: xy.exe could not be found and xy.exe is the name of your protected application, check the option: Compatibility Mode

The protected EXE file must not require administration rights when it is running - e.g. it may not be an installer EXE file or a file which has words like setup or install in the file name (e.g. elearningsetup.exe). Also if a manifest file is delivered, the manifest file may not have a definition, that the EXE requires administration rights.  For more details about EXE names and Vista / Windows 7 read this blog.

Virtual Zone requires Windows XP to Windows 7

64bit EXE files or EXE files compiled for any CPU running on 64bit operating systems or not supported. 32bit EXE files on 64bit operating systems are supported. For 64bit applications use Run EXE file in temporary folder on hard disk