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Activate a log file

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In case of an unknown error on the end user system, the user can activate a log file and sent it to you. You could then send this file to support.

 

Press the Options button
Select - Error tracking enabled
Select a path for the logfile

 

Restart the application until the error appears and then send all files with the extension .log to support@mirage-systems.de . The user can then disable the error tracking.

 

 


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