Navigation: Part II - Enhanced Features > Multimedia Player > License Viewer > Activate a log file |
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In case of an unknown error on the end user system, the user can activate a log file and sent it to you. You could then send this file to support.
• | Press the Options button |
• | Select - Error tracking enabled |
• | Select a path for the logfile |
Restart the application until the error appears and then send all files with the extension .log to support@mirage-systems.de . The user can then disable the error tracking.
Page url: http://www.helpserver.biz/onlinehelp/lpmme/2.0/generator/help2000/index.html?activate_a_log_file.htm