Generating an Unlock Key is only necessary if the customer registers via e-mail, fax or phone. It unlocks the version by activating the copy protection. To get a better idea of the workflow see Basics about Workflow.

 

The Unlock Key is either generated

 

 

If copy protection is not necessary select Unlocking without Copy Protection instead.

 

Requesting Unlock Key by E-Mail, Fax or Phone

 

The customer fills out the screen for E-Mail activation or Fax Activation and sends you an E-Mail or Fax with the activation request or calls to activate by phone. You use the installation codes provided to generate an Unlock Key.

 

E-Mail  Activation Request

     

Fax Activation Request

 

Phone  Activation Request

 

For details see workflow - Activation by E-Mail, Phone, Fax