Click on a key in the Key List to open the key details page.
This screen provides detail information for a key as well as TAB for related Transactions, License Files , License Usage,Create Unlock Key as well as a tab to analyse the key. If you navigated from a list or other screen to this page there is a TAB to return to the original screen.
You find detail information like product name, Key Type or Module ID in the header section.
You can modify:
Number, how often a Serial Number / ID or Activation Key was used. If a key was used multiple times on the same computer it counts as one. Only if the key is used on a different computer it counts as a new usage
This defines on how many different computers a Serial Number / ID or Activation Key could be used. A reinstallation on the same computer will not count as an additional usage.
To allow one additional activation, just add 1 to the number displayed in Effective Key / ID Usage
You cannot change this value below effective key / ID usage. To do that, you have to remove a license.
A single text note can be added to each key. Keys which have a note, will appear in a key list with the icon
If you need to add multiple notes per key or you want to have a protocol (who added a note and also date/time the note was added), use the notes option below.
To use these options, you need to activate a regular online check.
For more details see lock or revoke a license
Information about the license holder
This is the customer name which is assigned to the key. One single key can have different user/customer names for each Transaction (see above details for the Transaction) but only one address can be assigned to a key.
Click on the icon to search for a customer or just click on the text: Click to select customer
It should open a new window. If it does not open, disable the pop-up blocker for this site.
To search for a customer, type in a search string. It will search any fields so the search string could be a name, e-mail address, city etc.
To limit the search to a specific field, type in the search term in the column you want to do the search.
If the complete address list has less than 50 records there is no search option. Just select a record.
Click on the icon to search for a reseller. It should open a new window. If it does not open, disable the pop-up blocker for this site.
To search for a reseller, type in the company or user name and click on . You can also add a new reseller by clicking on New Address.
Click on the Link Save to save the information.
Click on the Link Cancel to leave this screen without saving any data
A list of all notes which are attached to that key / ID. You can edit a note by clicking on the created date. For more details see chapter notes.