•It runs in the Amazon data center in Ireland. In case of a service interruption the service could be moved to other Amazon data centers in the EU
•Additional Backups are stored in Amazon data centers in the EU
•It is a high availability server pool which ensures an uninterrupted service
•Customer data is kept as long as the subscription is valid. Once the subscription is canceled, the server database is set in an offline mode and it is deleted after some time (see Mirage Data Processing Addendum)
The following data is stored in the Activation Server 6. Depending on the usage of Licence Protector or All-In-One Protector only a part of the data could be available.
•Product / Project Name
•Key / ID
•Module ID
•E-Mail Address of customer
•Customer name and address (depending on settings in Licence Protector / All-In-One Protector)
•Hostname of licensed computer
•IP-Address
•Hardware Profile of a computer
•Operating System information (like Windows or macOS version)
•Date / time of a transaction
•Reseller Name
•Maximum ID / Key usage, Effective Key usage
•Additional information to a key / ID like notes, Abusive Usage, Lock status
•Status information like product deactivated, product locked, key validated
If a license file is uploaded it is like a backup of the local license file and all information in the local file are stored on the server .
Sending of metric data has to be enabled. Only then the data is sent - either anonymous or linked to a Serial Number. Right now the Activation Server only supports anonymous reports even if the metric data is linked to a Serial Number.
Default metric data are
•Operating system
•Platform type
•Physical memory
•CPU-Type
•Screen resolution
•User language of the operating system
•Location information (on country level)
•Product Project Name
•Date / Time
Additional metric information are
•Date / Time when a version was installed
•Date / Time when a module was activated or deactivated
•Date / Time when a product was used (application start or document open)
If non-anonymous metrics are used
•Computername
•Username with Domain
•WindowsID
In addition to that, Licence Protector allows implementing own metric information.
•All Licence and All-In-One Protector Editions send anonymous metric data
•The information sent could change with any update