Select Keys, Manual Product Activation.

 

This page allows you to create an Unlock Key in case an automated product activation is not possible. The user sends an activation request by E-Mail or Fax or calls on the Phone. This process also prevents, that the Serial Number or ID can be used multiple times.

 

To create an Unlock Key you need at least:

 

•Product Name

•Customer Name

•Serial Number

•One or more hardware Ids

 

Start with filling out the left column of the screen. Required values are marked with a red *

 

Product Name

Picklist to select the product.

Module  ID

This option is only available, if  you have multiple modules, which are activated with a Serial Number.

Customer Name

Name of the customer. You can search for a customer by clicking on the icon .

 

Either select an existing customer from the list, search for a customer and click on or add a new customer by clicking on New Address

 

 

You can remove a selected customer by clicking on the icon

Serial Number / ID

Click on the icon to search for Serial Numbers. The search only displays Serial Numbers for the selected product and only Serial Numbers, which have not been used before.

 

By default you get all Serial Numbers of the selected customer.

 

Registered Customer

This information is only necessary, if one Serial Number can be used on multiple computers. Type in the name of the user who registers the license.

 

Activation done by

Select how the customer sent you the unlock request - E-mail, Fax or Phone.

 

OEM Name

In case the license should be registered for an OEM partner, add his name here.

E-mail

E-mail address of the customer

Reseller

In case the license should be registered for a reseller, click on the icon

Either select an existing reseller from the list, search for a reseller and click on or add a new reseller by clicking on New Address

 

Version

Version number of the application

 

Note        

Attach a note. The note will be attached to the Serial Number.

Checkbox Copy Protection

Uncheck this option if you want to create an Unlock Key without enabling copy protetion.

 

Installation Code / Hardware IDs

The installation codes / hardware IDs are part of the E-mail or Fax. If the user calls, you have to ask for the installation codes on the phone.

 

The text and the red and blue bars can vary depending on the configuration of the product.

 

 

 

 

A red bar indicates an installation code which is used for copy protection. You have to provide at least one hardware ID which is marked with a red bar.

 

A blue bar indicates an installation code which is used to allow a reinstallation on the same computer (see example 2 above). Another way to handle reinstallations is that you have to provide a specific number of hardware codes (see example 1). The installation codes to allow a reinstallation are optional.

 

       Developer Info

 

 

 

Click on the button Create Key to create the Unlock Key.

 

The key is displayed in the bottom left corner.

 

 

Click on the button Cancel to leave this screen without saving any data

 

 

 

You can automate the E-mail activation process using the E-mail Activator Service

       Developer Info

 

 

 

 

See also
 
Create Unlock Key using E-Mail Activator Service