In case Tamper Detection locks the application, there are several ways to reset the application.

 

Sending an Reset Key

This is the recommended activation.  This is the recommended activation.  Within the License Generator, select the TAB Keys, Tamper Detection.

 

 

 

 

Select either Resetting the local Run Number (for a single user application) or Resetting the global Run Number (for a network application). As an option you can select Online validation required to ensure that the key can be used only once. Use Online validation required to ensure, the key cannot be used on multiple PCs. Uncheck Unlimited installation to ensure, the key cannot be used twice on the same license file.

 

 

Within a network, the key has to reset all PCs. Therefore a timeframe has to by defined (Option: Number of days within which a work station has to use the application for the local Run Number to be reset). Within that time frame every computer that uses this license file the lock on this PC is removed. That means that during this X days the Tamper Detection functionality is virtually deactivated.

 

You should select the number of days big enough to allow all installations to be started once to reset them locally but small enough that the deactivation of the Tamper Detection does not affect the consistency of your system.  You have to tell your customer to start all installations during this time frame.

 

Sending out a new license file

 

One method is to create a new license file for. That license file will start with Run Number 0 and has no locally stored Run Number so the standard start-up functionality is used.

 

Using DLL commands

 

You can use DLL commands to rest the Run Number.

 

 

The command PrepareForce would allow to open a license file and ignore the error.