Here you can configure the databases in which CTI Data Connector Enterprise Edition will search for address information and phone numbers.  There is a Software Development Kitavailable to configure an own SQL database for caller identification.

CTI Data Connector Enterprise Edition can search in multiple databases. A profile for each database is necessary.

Configuration of the database access

By pressing the button EDIT, a configuration screen will be opened.

 

Depending on the data service provider (Microsoft Jet = Access, MS-SQL, Oracle, ODBC) you have to choose the connection parameters.

 

Microsoft Jet - Access

Data Source: Path with the name of the access database

JET OLEDB System Database: Path with the name of the system database (if needed)

JET OLEDB Database Password: Password for the system database

 

ODBC DSN

DSN: ODBC name as stated in the system-DSN

 

Microsoft SQL Server

Data Source: Server name

Initial Catalog: Name of the database

 

Oracle

Data Source: Path and name of the TNSnames.ora

 

If the field user and password is empty, an integrated login will be done!