CTI Data Connector Enterprise Edition

Blue Icon - Left Mouse Click

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Blue Icon - Left Mouse Click

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Blue Icon - Left Mouse Click

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Single left mouse click on the blue icon

This function will be only available during an active call and is designed for phoning with a headset. The individual options will be displayed depending on the status of the call.

 

When ringing: Answer, reject or transfer call

When the call is active: Hold, transfer or disconnect call. If the call is on hold, you will have these options: Answer or Disconnect

 

Double left mouse click on the icon

The control centre will be displayed where you can carry out further actions such as searching for an address.