CTI Data Connector does not care whether phone numbers are stored unstructured or include special characters. It is only important that the numbers comply with the international phone number format. Telephone numbers can be stored as follows:
Numbers in brackets are samples if the caller is located in the USA.
•+49 7525 5293-39 (+1 646.257.3801)
•0049/752593-39 (011 1 646.257.3801)
•+49 (0) 7525529339 (+1 (1) 646.257.38)
•0049(0) 7525/529339 (0111 (1) 646.257.3801)
•004907525/529339 (0111 1 646.257.3801) this is not a valid phone number format but it would work nevertheless
•07525/529339 (1 646.257.3801)
•529339 (257.3801)
After the country code the number 0 be omitted.
Example
•0044(0)2089481345 would result in 00442089481345 for outgoing calls but the caller identification would not work on inbound calls
The characters # * + are not removed as they do have a special meaning