Within an Browser any phone number can be highlighted and dialled with 2 different options.

 

Highlight the phone number within the Web Browser by pressing down the left mouse key and dragging the mouse cursor to the right. When reaching the end of the phone number, release the left mouse button. You can dial:

 

•Using the right mouse button. The option Dial with CTI Data Connector for Salesforce will be displayed

•Using a Hotkey

 

In the example below a phone number has been highlighted within a browser application. It can be dialled using the Hotkey or right mouse click, Dial with CTI Data Connector for Salesforce. You have to activate Dialing within Browser and Dialing via Hotkey  within the configuration settings.

 

Dialing with right mouse button is available only in the Internet Explorer

 

See also
 
Enable dialing within Browser