Terminate database connection after each call

If an Access database is used in an network environment and not all PCs shut down CTI Data Connector salesforce.com Edition during night, this database can never be backed up because it is always in use. Use this option to allow for back-up or compression of an database.

 

Depending on the usage of the database this option may significantly slow down the performance.

  Never use this option on the server and never in combination with an SQL database.

 

Number of entries in Call History and Redialing list

Define the number of entries in the redialing list and call history list.

 

Application to dial with Hyperlink

Defines the executable which is used by Windows callto: command - see  Dial with a Hyperlink.

 

This command may be used by other applications like Skype. If CTI Data Connector salesforce.com Edition should use this functionality, disable in Skype: callto: links in other applications. The default value for  CTI Data Connector salesforce.com Edition  is dial.exe.

 

 

See also
 
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