Announced Transfer

If the transferred call is announced, the desired party/extension is notified of the impending transfer. This is done by putting the caller on hold and dialing the desired party/extension; they are then notified and, if they choose to accept the call, it is transferred over to them.

During an active call you can either

•	Left click on the phone icon an select Transfer Call or

•	Use the Transfer Call button within the Control Centre

A new screen appears. Type in the number to which the call should be transferred and press the button Transfer Call.

You then have 2 options:

•	Press Back to Active Call to talk again with the caller or

•	Press Complete Transfer to transfer the call to the desired party