Call History

All incoming and outgoing calls - sorted by date - are displayed here.

 

To open the call history list either:

•Right click on the phone icon , select call history or

•Right click on the phone icon , select Open CTI Data Connector Enterprise Edition and then the symbol

 

A selected entry in the list is picked for dialing by a double click or by clicking on the button Dial.

 

By highlighting an entry and right mouse click you can

 

•dial

•delete an entry

•add this entry to the quick dialing list

 

The icon in front of the phone number indicates the type of a call:

 

• incoming call

• incoming call - missed

• outgoing call

• outgoing call - missed

 

Filter the list view

You can filter the list to display e.g. only incoming and missed calls. Just click on one of the icons. The icon toggles between show / do not show.

 

 

 

 

Example

 

• = show incoming calls

• = do not show incoming calls

 

The number of entries can be set in the configuration. Once the configured number is reached, the oldest entry will be deleted.