Navigation: Part II - Enhanced Features > How TOs and FAQ > Troubleshooting - Incoming calls > Incoming Call - never signalled |
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If an incoming call is never signalled, perform the following checks:
•Start the Configuration Wizard
•Browse to the page where you can select the TAPI driver and select the correct TAPI driver. See also Where do I find the TAPI driver?
•Activate the Desktop Notification window for incoming calls to get each call signaled
•Press button Finish
•Call with your mobile phone and make sure that you do not suppress the phone number from your mobile
If the number is signalled but with a wrong prefix, check the solution Incoming Call - wrong Prefix
If incoming calls still do not work, send us a log file.
See also
Incoming call - wrong address information is displayed