ESI CTI Connector for Salesforce

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Here you can choose from different options. Depending on the configuration it is possible that not all options will be available:

 

Open ESI CTI Connector for Salesforce - Starts the control centre

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Redialing - redials the phone number used last

Dial from Clipboard - searches in the clipboard (CTRL+C) for a phone number and dials

Quick Dialing - opens the dialog for quick dialing

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Configuration Wizard - starts the Configuration Wizard

Error protocol - displays the error log

Show License Information - displays the license information

Help - opens this tutorial - the type of the help system (Online / Offline) can be set in the configuration wizard

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Quit - Terminates ESI CTI Connector for Salesforce