Citrix / Terminal Server

Contents

First check, if your TAPI server is approved for Terminal Server usage.

Installation with TAPI driver installed on Terminal Server

If the TAPI server is Terminal server approved the installation is done as follows

•	Start the installer package through the control panel

•	It is mandatory to run the Server Setup on a different server. It is not possible to run the server setup on the Citrix / Terminal Server.

•	During the Workstation Setup, select in the program manager dialogue: Install CTI Data Connector Enterprise Edition for all users.

If there are multiple Terminal Servers, start the workstation setup on each server.

Every user can select a TAPI driver when he runs CTI Data Connector Enterprise Edition. There should be a list with multiple extensions listed in the TAPI driver selection.