Necessary configuration settings for outgoing calls
Contents
Below find a list of configuration settings which have an impact on outgoing calls. If outgoing calls are not working, check these settings and also check Troubleshooting - Outgoing calls.
Configuration Settings
| • | Select correct TAPI driver |
| • | PBX Configuration - especially dial tone digits for external calls |
| • | Dialing Rules - for US / Canada check additional settings |
| • | TAPI Configuration - Prefix Outgoing Calls |
| • | TAPI Configuration - Provider Postfix |
| • | TAPI Configuration - Ignore Fake Number |
| • | Dial via Hotkey - configure Hotkey and activate this option |
If internal numbers are not dialled correct, check:
| • | TAPI Configuration - Prefix internal number |
| • | Minimum length of phone number indicating an external call |