Dial with the Phone Book

Here you can search in all databases configured for your system as well as in Microsoft Outlook™ for a company name or a contact person.

To open the phone book either:

•	Right click on the phone icon, select search address and dial or

•	Right click on the phone icon, select Open CTI Data Connector Enterprise Edition and then the symbol

Database

Searching

Type the search criterion in the field Company/Name or Contact Person and press the key ENTER or press the button Start.

Example: M searches for all company names beginning with the letter M

The field Contact Person only supports search by last name

Search Option

•	Beginning of the field means that the searched address must start with the search criterion. All letters after the search criterion are ignored (the same as searching with search criterion)

•

Part of the field means that the search criterion must be a part of a company name/name. This is corresponding to a search with *search criterion*. Searching for Taylor with this option is the same as searching for *Taylor* and will result in finding all companies comprising the word Taylor within the company name.

Displaying the search result

All addresses matching the search criterion will be displayed in the window on the right. The list is sorted by the database(s) where the addresses are stored.

Click on the icon to display all contact persons.

Dialing

To start dialing just click on the contact person. With a double click or right mouse button click all phone numbers of this contact person will be displayed. Click on a phone number to dial.

The phone number of the main office (phone number retrieved from main account) is always displayed in addition followed by the designation (main).
Note: Not available when the address is retrieved from Microsoft Outlook™.

The menu item Enter number allows to type in an individual phone number.