Placetel CTI für Salesforce® allows to configure a lot of additional settings which have an impact on:
•Handling of a call
•Provide a workaround for TAPI driver issues
•Handling of the development interface to other applications
•and other specific settings
Only experienced users should change these settings
Depending on the system configuration, this option can be disabled. Otherwise press the button Expert Settings in Step 1 of the Configuration Wizard.