Update 2.2 (Winter 2023)

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Update 2.2 (Winter 2023)

Modification history version 2.1 - Winter 2022  (9/2022)

 

 

new

Integrates with Service Cloud Voice

New Windows Server synchronisation using AWS sync tool

New Linux Server Synchronisation using AWS sync tool

Call recordings are stored on S3 bucket but can be accessed and played in Data Connector for Salesforce directly

Call recordings are stored on S3 bucket but can be accessed and played in Mirage Connector for Service Cloud Voice inside Salesforce directly

Call recordings can be directly played using the lightning recording player component on voice call records