Prerequisites

1. S3 bucket for call recordings

2. Access key and secret of IAM user having read/write access on S3 bucket

3. Region of S3 bucket like eu-central-1 for Frankfurt region

Steps to follow

1.Install AWS CLI on the server where the phone system stores the audio files
Download link - https://docs.aws.amazon.com/cli/latest/userguide/getting-started-install.html

2.Start command prompt with administrator rights.

3.Type aws configure and enter. It will ask for access key → secret key → region. For optional file format type enter directly.

4.Download the batch file and copy it on the server and change it

•Folder location where the audio files are stored, e.g. C:\ProgramData\Instance1\Data\Recordings

•S3 bucket name

•S3 region

Example: aws s3 sync C:\ProgramData\Instance1\Data\Recordings s3://bucket-name/ --region "region-name"

5. Run the script file to test it is working as expected.

6. Go to task scheduler in windows and add a task which runs the batch script every 30min or 15min or 1hr based on call volumes.

7. Run task one time manually to test it works.