CTI Data Connector for Salesforce® supports a silent installation using command line parameters and configuration files. The installation package is a MSI package with a bootstrapper EXE. Therefore you can use the standard command line options for MSIEXEC files.
Start the installer file - cdcsfeinstall5.exe with one or more of the following command line parameters
• /exelang 1033 (uses English language for the application)
• /exelang 1031 (uses German language for the application)
•/exenoui /qn (installs without a user interface)
•AI_STARTMENU_SH="" (does not create a program manager group)
•AI_DESKTOP_SH="" (does not create a desktop icon)
•AI_STARTUP_SH="" (does not add CTI Data Connector for Salesforce® to the startup group . This would NOT start CTI Data Connector for Salesforce® when Windows starts)
•CHECKFORUPDATE="NO" (disables the automatic update check. Default is update check is enabled)
•DELETEREGISTRY="YES" (deletes all registry settings to remove old / wrong configurations - only use when you want to remove a broken installation)
•// /l*v "logfile" (creates a log file)
Example
cdcsfeinstall5.exe /exelang 1033 /exenoui /qn CHECKFORUPDATE="NO" /l*v "c:\log\install.log"
A silent uninstall is possible with the following parameters
msiexec /x {3C721E31-E204-4D96-A5A6-32540729562C} /qb
Also see knowledge base article: Remove CTI Data Connector when uninstall fails
You can terminate CTI Data Connector for Salesforce® and all processes (e.g. before you run an update) with the following command
"C:\Program Files (x86)\CTI Data Connector for Salesforce 5\cdcterminate.exe" /stop