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CTI Data Connector 

 

 

CTI Data Connector for Salesforce® supports a silent installation using command line parameters and configuration files. The installation package is a MSI package with a bootstrapper EXE. Therefore you can use the standard command line options for MSIEXEC files.

Command line parameters

Start the installer file - cdcsfeinstall5.exe with one or more of the following command line parameters

 

 

/exelang 1033  (uses English language for the application)

/exelang 1031 (uses German language for the application)

/exenoui /qn  (installs without a user interface)

AI_STARTMENU_SH=""  (does not create a program manager group)

AI_DESKTOP_SH="" (does not create a desktop icon)

AI_STARTUP_SH=""  (does not add CTI Data Connector for Salesforce® to the startup group . This would NOT start CTI Data Connector for Salesforce® when Windows starts)

CHECKFORUPDATE="NO"  (disables the automatic update check. Default is update check is enabled)

DELETEREGISTRY="YES"  (deletes all registry settings to remove old / wrong configurations - only use when you want to remove a broken installation)

// /l*v "logfile"  (creates a log file)

 

Example

cdcsfeinstall5.exe /exelang 1033 /exenoui /qn CHECKFORUPDATE="NO" /l*v "c:\log\install.log"

 

Download a sample file

Uninstall

A silent uninstall is possible with the following parameters

 

msiexec /x  {3C721E31-E204-4D96-A5A6-32540729562C}  /qb

 

Also see knowledge base article: Remove CTI Data Connector when uninstall fails

 

Terminate CTI Data Connector for Salesforce®

You can terminate CTI Data Connector for Salesforce® and all processes (e.g. before you run an update) with the following command

"C:\Program Files (x86)\CTI Data Connector for Salesforce 5\cdcterminate.exe" /stop