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CTI Data Connector 

Step 1 - order Salesforce integration in Placetel portal

Order the Salesforce integration with Placetel. You will get access to the Placetel CTI Client Pro Softphone or the option to use a supported Desk Phone.



Step 2 - install Placetel CTI Client Pro

Download CTI Client Pro in the Placetel portal (Administration / VoIP Ziele). If the option is missing contact Placetel Support.





During the installation select the option: Install TAPI driver




Once the installation is done, open the settings screen and ensure that the field Outside line is empty.





Step 3 - install CTI Data Connector - TAPI Link



After the installation select the TAPI driver: (GIT Address) Global IP Tel Telephony Service Provider)