CTI Data Connector 

Step 1 - order Salesforce integration in Placetel portal

Order the Salesforce integration with Placetel. You will get access to the Placetel CTI Client Pro Softphone or the option to use a supported Desk Phone.

 

 

Step 2 - install Placetel CTI Client Pro

Download CTI Client Pro in the Placetel portal (Administration / VoIP Ziele). If the option is missing contact Placetel Support.

 

 

 

 

During the installation select the option: Install TAPI driver

 

 

 

Once the installation is done, open the settings screen and ensure that the field Outside line is empty.

 

 

 

 

Step 3 - install CTI Data Connector - TAPI Link

Download

 

After the installation select the TAPI driver: (GIT Address) Global IP Tel Telephony Service Provider)