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VOIP PBX - On-Premise

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On-Premise - VOIP PBX

A VOIP PBX can be connected to CTI Data Connector for Salesforce® with or without a TAPI driver. The TAPI driver is the cost effective solution as it comes often with the telephone system free of charge.

 

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VOIP with TAPI (Windows)

VOIP without TAPI (Windows and MAC OS)

VOIP without TAPI (Windows and MAC OS)

VOIP with special handset (Windows and MAC OS)

VOIP with special handset (Windows and MAC OS)

 

 

 

VOIP systems like Cisco Call Manager, Avaya, Allworx, ESTECH, 3CX (pro version), Innovaphone, Starface, Swyx, or Wildix normally have a TAPI driver included or can be obtained for a fee

For Asterisk (as well as FreePBX, Elastix, Yeastar) a TAPI driver is available from this vendor - http://www.xtelsio.com.        Comments

 

If you do not want to install a TAPI driver or you want to use the CTI integration on macOS, the Mondago GoConnect server can be used for some VOIP PBX systems. Alternatively you can use handsets explained in Cloud based PBX

If your VOIP system does not come with a TAPI driver use one of the options explained in Cloud based PBX