CTI Data Connector 

 

CTI Data Connector for Salesforce® integrates in Microsoft Teams supporting landline phone calls (PSTN calling).

 

 

 

Depending on the desired functions, 3 different Microsoft Teams integrations are available:

 

•Microsoft Teams - Direct Integration

•Microsoft Teams - Contact Center solution

•Microsoft Teams in combination with a phone system

 

 

Webinar -  CTI Data Connector for Salesforce and Microsoft Teams

 

•Get more insights how the MS Teams integration works