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Navigation: Make Phone Calls

Incomplete documented calls

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This list includes up to 100 calls where mandatory call information like call-result or phone note is missing. The feature is deactivated by default and needs to be activated via App Launcher configuration.

 

Click on Save to edit the call details and add a note or select a call result

If the list is larger you can navigate with Next and Previous

You can delete all entries by clicking on the delete icon

 

 

 

This feature is only available in Lightning and Service Cloud console