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CTI Data Connector 5

Cloud PBX

A Cloud PBX can be connected to CTI Data Connector for Salesforce® either using a special handset or a special software phone.

 

 

Cloud PBX with special handset  (Windows and MAC OS)

Cloud PBX with special handset  (Windows and MAC OS)

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Cloud PBX with special software phone (Windows)


 

There are different options to connect to CTI Data Connector for Salesforce®

 

Recommended

Use a handset from Snom, Yealink, Mitel or Panasonic - click here for a detail list

Use a softphone from Global IP Telecommunications Ltd (Ninja Pro or Juggler) http://www.globaliptel.com. This software works with all SIP compatible phone systems

 

Additional options

Use a Mitel/Aastra, Tiptel, Gigaset DX or Yealink phone. You need to install the TAPI driver for this phone. - http://www.xtelsio.com (Xtelsio CTI Client). Aastra phones are also supported by Juggler (http://www.globaliptel.com)

For Zoiper you need additionally the TAPI driver  - http://www.xtelsio.com (Xtelsio CTI Client)

 

Cloud pbx providers delivering a TAPI driver

Nfon (Nsoftphone Premium) and Placetel (CTI Client Pro) deliver a CTI Software Client which includes a TAPI driver