CTI Data Connector SoftPhone
Installer
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•The Mirage Cloud Service is required
•Only single user installations are supported
•Windows XP is no longer supported
•The license is per user and no longer per PC. You will get the same number of user licenses like you bought for version 4
•Each CTI user needs a Salesforce Login name. It is not possible to share one Salesforce Login name with several CTI users
•Custom phone fields are not yet supported (support included in version 5.3)
•The field Call Object Identifier is no longer used. To identify if a call was created by CTI Data Connector für Salesforce® use the field Call ID
Click here for detail system requirements
Benutzen Sie die Update Anleitung, die die Umstellung von der Version 4 zur Version 5 erläutert.
Version 5 und zusätzliche Serviceangebote wie der Mirage Cloud Service basieren auf einem Abonnement. Sofern das Abonnement gekündigt wird, können das Produkt und die Serviceangebote nicht weiter genutzt werden.